Cookies policy

Privacy Policy

Who is the person in charge of processing your data and what are the contact details?

Identity: Juam Jose Alcocer Triviño 53121120k Postal address : Ctra Vella 10 08470, Sant Celoni Telephone: 938484978 Email: pedidos@quattroluce.com Contact Data Protection Officer (DPD):

Thank you for your interest in our online store. Protecting your privacy is very important to us. Below we inform you in detail about the processing of your data.

1. Access data and accommodation

You can visit our web pages without identifying yourself. Every time a web page is accessed, the web server only automatically saves a file called Server- Logfile , which contains, for example, the name of the requested file, its IP address, the date and time of access, the amount of data transmitted and the provider who performs the access (access data) and who documents the access. These access data are analyzed exclusively for the purpose of ensuring the proper functioning of the page, as well as improving our offer. This serves to safeguard, within the framework of a balancing of interests, our overriding legitimate interest in the correct representation of our offer. All access data is deleted at the latest seven days after your access to the page.

2. Collection and use of data for the execution of the contract and when creating a customer account

We collect personal data when you voluntarily provide it to us when placing an order, when you contact us (eg via the contact form or email) or when opening a customer account. Required fields are marked as such, since in these cases we absolutely require the data for the processing of the contract, the processing of your contact or for the opening of your customer account, and without which you will not be able to complete the order. and/or the opening of the account or sending the contact. The data collected is derived from the corresponding data collection forms. We use the data provided by you for contract processing and to process your inquiries. After fully processing the contract or canceling your customer account, your data will be restricted for further processing and will be canceled after expiry of possible fiscal and commercial retention periods, provided that you have not given your express consent for further use. of your data or that we reserve the right to further use of the data that is legally permitted and of which we inform you in this declaration. The cancellation of your customer account can be done at any time, either by sending a message to the contact address below or through an existing function in the customer account itself.

3. Data transmission

For the fulfillment of the contract, we pass on your data to the courier company commissioned with the transport, insofar as this is necessary for the delivery of the ordered goods. Depending on the payment service provider you choose during the order process, we will transmit the payment data collected for the processing of payments to the credit institution in charge of the payment and, where appropriate, to the payment service provider contracted by us or your chosen payment service. In part, the chosen payment service providers also collect this data themselves, provided that you open an account with them. In this case, you must register during the ordering process with your access data in the account of the payment service provider and the data protection declaration of the respective payment service provider will apply.

4. Sending commercial communications

Newsletter or newsletter

In accordance with Art. 6, section 1, paragraph 1, letter a of the RGPD, if we have previously obtained your express consent to register for our newsletter, we will use the necessary data to send commercial communications in accordance with said consent. You can unsubscribe from the newsletter at any time, by sending a message to our contact address described here or by clicking on the link provided for it in the e-mail with said commercial communication. After unsubscribing, we block your email address for this use, provided that you have not given your express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and on the that we inform you in this document. Commercial information on products similar to those contracted In accordance with article 21.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce, if we receive your email address in the context of the sale of a merchandise or provision of a service and you have not objected to it, we reserve the right to regularly send you by email offers of products from our company, similar to those already contracted. This is intended to ensure the satisfaction of our legitimate interests, in the context of a weighing of interests, in a commercial communication with the customer pursuant to art. 6, section 1, subsection 1, letter f, GDPR. At any time you can oppose this use of your email address by clicking on the corresponding link in the advertising email or by sending a message to our email address described here without this causing additional costs to the transmission costs according to the basic rates.

5. Trusted Shops Trustbadge integration

The Trusted Shops Trustbadge is integrated into this website to display its quality seal and the collected ratings, as well as to offer Trusted Shops products to buyers after placing an order. This serves to safeguard, within the framework of a weighing of interests, our overriding legitimate interest in an optimal marketing of our offer by enabling a secure purchase, pursuant to Art. 6 para. 1 lit. f GDPR. The Trustbadge , and the services advertised with it, are part of the offer of Trusted Shops GmbH , Subbelrather Str. 15C, Cologne CP 50823, Germany. A distribution network provider (CDN for its acronym in English) provides the Trustbadge within the framework of a processing on request. Trusted Shops GmbH uses service providers from the USA. An adequate level of data protection is guaranteed. You can find more information about the data security of Trusted Shops GmbH here: https://www.trustedshops.com/legal-notice/ Every time the Trustbadge is loaded , the web server automatically saves a server log file, containing the IP address, the date and time of the visit, the amount of data transmitted and the requesting provider (access data), while recording the visit. Individual access data is stored in a security database for the analysis of security problems. Log files are automatically deleted no later than 90 days after they are created. Additional personal data will be transferred to Trusted Shops GmbH , insofar as, after placing an order, you have opted to use the Trusted Shops products or have already previously registered for their use. In this case, the contractual agreement between you and Trusted Shops will apply. Personal data is automatically collected for this purpose from the order data. Checking whether you as a buyer are already registered to use a product will be done automatically through a neutral parameter, the email address using a one-way cryptographic function with a hash algorithm. Before transmission, the email address will be converted to such a hash value that Trusted Shops cannot decrypt. After searching for a match, the parameter will be automatically deleted. This is necessary for the fulfillment of our overriding legitimate interests as well as those of Trusted Shops in the provision of the buyer protection guarantee for that particular order as well as the transaction evaluation services pursuant to Art. 6 para. 1 lit. f GDPR. Further details on this, including the right to object, can be found in the Trusted Shops Privacy Policy linked above or within the Trustbadge .

6. Cookies and web analysis

In order to make the visit to our website attractive, to enable the use of certain functions, to display suitable products or to carry out market research, we use so-called cookies on different pages. This serves to safeguard, within the framework of a balancing of interests, our overriding legitimate interest in the optimized presentation of our offer. Cookies are small text files that are automatically stored on your terminal. Some of the cookies used by us are deleted at the end of the browsing session, that is, after you close your browser (so-called session cookies). Other cookies are kept on your terminal and allow us to recognize your browser on the next visit (permanent cookies). The duration of storage can be seen from the summary in the cookie settings of your browser. You can configure your browser so that it informs you about the installation of cookies and decide in each case whether to accept it or block the acceptance of cookies in certain cases or in general. Each browser has a different way of managing cookie settings. Cookie management is described in the help menu of each browser, explaining how you can change cookie settings. You will find it under the following links of the corresponding browsers:

Internet Explorer™ Safari™ Chrome™ Firefox™ Opera™

Use of Google (Universal) Analytics for web analytics For website analytics, this website uses Google (Universal) Analytics . The web analysis service is offered by Google Ireland Limited , a company registered and operated under Irish law, with its registered office at Gordon House , Barrow Street , Dublin 4, Ireland (www.google.es). This serves according to art. 6, para. 1 lit. f) GDPR, in order to safeguard our overriding legitimate interest in the optimized presentation of our offer within the framework of a balancing of interests. Google (Universal) Analytics uses methods that allow an analysis of your use of the website, such as cookies. The information collected automatically about your use of this website is generally transferred to a Google server in the USA and stored there. By activating the IP anonymizer on this website, the IP address is shortened before transmission in Member States of the European Union or in other States party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In principle, the anonymized IP address transmitted by your browser within the framework of Google Analytics will not be associated with other Google data. After the use of Google Analytics by us has ended, the data collected in this context will be deleted. In the event that information is transmitted to Google servers in the USA, the US company Google LLC is certified according to the EU-US Privacy Shield. The current certificate can be viewed here. Under this agreement between the US and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield. You can prevent the recording of the data provided by the cookie to Google regarding the use of the website (including your IP address), as well as the processing of this data by Google by downloading and installing the browser plug-in on your computer. available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en As an alternative to the browser plug -in, you can click this link to prevent future data collection by of Google Analytics on this website. To do this, an opt-out cookie is installed on your terminal. If you delete your cookies, you will need to click the link again.

7. Sending email reminders to give a review

Feedback reminder from Trusted Shops If you have given us your express consent during or after your order, we will pass on your email address to Trusted Shops GmbH , Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), to have a review reminder e-mailed to you. This consent can be revoked at any time by sending a message to the contact address below or directly to Trusted Shops GmbH.

8. Rights of the interested parties

As an interested party, you have the following rights, in accordance with the General Data Protection Regulation (RGPD): • in accordance with art. 15 GDPR, the right, to the extent indicated therein, to obtain information about the personal data that concerns you and that we process; • according to art. 16 RGPD, the right to obtain without undue delay the rectification or completion of the personal data that concerns you; • in accordance with art. 17 RGPD, the right to obtain the deletion of personal data that concerns you, as long as the treatment is not necessary:- to exercise the right to freedom of expression and information,- for the fulfillment of a legal obligation,- by reasons of public interest, or- for the formulation, exercise or defense of claims; • in accordance with art. 18 RGPD, the right to obtain the limitation of the treatment of your data when- the interested party challenges the accuracy of the data,- the treatment is illegal and you oppose the deletion of the data,- we no longer need the data but you you need for the formulation, exercise or defense of claims, or- you have opposed the treatment under article 21 RGPD; • in accordance with art. 20 RGPD, the right to receive the personal data that concern you and that you have provided us, in a structured format, for common use and mechanical reading, or to request that they be transmitted to another person in charge; • in accordance with art. 77 RGPD, the right to file a claim with a control authority. As a general rule, you can contact the supervisory authority of your usual place of residence or work or the headquarters of our company. In case of doubts regarding the collection, processing or use of your personal data, as well as to obtain information, rectify, block or cancel data, revoke consent granted or oppose a certain use of data, please contact us directly. with us at the address that appears in the legal notice.

Right of opposition

Insofar as we process personal data in accordance with the above in order to safeguard our overriding legitimate interest within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time, as indicated above. If the processing is carried out for other purposes, you only have a right to object, if there are reasons that result from your particular case. Once you have exercised your right to object, we will not continue to process your personal data for these purposes, unless we can prove well-founded and legitimate reasons for the processing that prevail over your interests, rights and freedoms, or that the processing serves to assert , exercise or defend legal claims. This does not apply if the processing is carried out for direct marketing purposes. In that case, your personal data will no longer be processed for that purpose.