Privacy policy

Who is the person in charge of processing your data and what are the contact details?

Identity: Juan Jose Alcocer Triviño 53121120k

Postal address: Ctra Vella 10 08470, Sant Celoni

Telephone: 938484978

Email: orders@quattroluce.com

Data Protection Delegate Contact (DPD):

Thank you for your interest in our online store. Protecting your privacy is very important to us. Below we inform you in detail about the processing of your data.

1. Access data and accommodation

You can visit our web pages without identifying yourself. Every time a web page is accessed, the web server only automatically saves a file called Server-Logfile, which contains, for example, the name of the requested file, its IP address, the date and time of access, the amount of data transmitted and the provider who performs the access (access data) and who documents the access. These access data are analyzed exclusively for the purpose of ensuring the proper functioning of the page, as well as improving our offer. This serves to safeguard, within the framework of a balancing of interests, our overriding legitimate interest in the correct representation of our offer. All access data is deleted at the latest seven days after your access to the page.

2. Collection and use of data for the execution of the contract and when creating a customer account

We collect personal data when you voluntarily provide it to us when placing an order, when you contact us (eg via the contact form or email) or when opening a customer account. Required fields are marked as such, since in these cases we absolutely require the data for the processing of the contract, the processing of your contact or for the opening of your customer account, and without which you will not be able to complete the order. and/or the opening of the account or sending the contact. The data collected is derived from the corresponding data collection forms. We use the data provided by you for contract processing and to process your inquiries. After fully processing the contract or canceling your customer account, your data will be restricted for further processing and will be canceled after expiry of possible fiscal and commercial retention periods, provided that you have not given your express consent for further use. of your data or that we reserve the right to further use of the data that is legally permitted and of which we inform you in this declaration. The cancellation of your customer account can be done at any time, either by sending a message to the contact address below or through an existing function in the customer account itself.

3. Data transmission

For the fulfillment of the contract, we pass on your data to the courier company commissioned with the transport, insofar as this is necessary for the delivery of the ordered goods. Depending on the payment service provider you choose during the order process, we will transmit the payment data collected for the processing of payments to the credit institution in charge of the payment and, where appropriate, to the payment service provider contracted by us or your chosen payment service. In part, the chosen payment service providers also collect this data themselves, provided that you open an account with them. In this case, you must register during the ordering process with your access data in the account of the payment service provider and the data protection declaration of the respective payment service provider will apply.

4. Sending commercial communications

Newsletter or newsletter

In accordance with Art. 6, section 1, paragraph 1, letter a of the RGPD, if we have previously obtained your express consent to register for our newsletter, we will use the necessary data to send commercial communications in accordance with said consent. You can unsubscribe from the newsletter at any time, by sending a message to our contact address described here or by clicking on the link provided for it in the e-mail with said commercial communication. After unsubscribing, we block your email address for this use, provided that you have not given your express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and on the that we inform you in this document.

Commercial information on products similar to those contracted In accordance with article 21.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce, if we receive your email address in the context of they see her